Error message
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FAQ
Where are your branches located?
Kindly visit our website https://omanpost.om/en/office-locator/ to know your nearest branch.
What are your working hours ?
How do I update my shipping information?
What are the services and products offered by OmanPost & Asyad Express?
Kindly visit our webiste to check out our services https://omanpost.om/en/sample-page/
How long will my shipment take to reach destination ?
How do I track my shipment ?
You can track your shipment through our website https://omanpost.om/en/track-trace/
How do I subscribe or renew my po box?
Kindly visit the link below to subscribe / Renew your Po.box https://omanpost.baryons.net/ar/po-boxes Or visit your nearest branch
How much would the shipping price be?
To know the prices of shipping kindly vist our webiste https://omanpost.om/en/complete-rate-calculator/
Can someone collect shipments on my behalf ?
What countries does Oman Post and Asyad Express ship to?
You can find out which countries we can ship to by visiting the link: https://omanpost.om/en/complete-rate-calculator/
Can I cancel my shipment?
If your shipment is still not yet shipped in Oman then we can return it back to the post office , if your shipment reached final destination country then we have to raise an inquiry. Kindly contact 1001 for further information.
How do I avail philately services?
How can I claim proof of delivery?
Please fill out the form at https://omanpost.om/en/contact/ with all the details and the customer service team will respond to you within a maximum of two working days
How long will my shipment be stored ?
Oman Post's retention period for items received via international incoming mail/parcel varies depending on the type of mail, as follows:
Express mail - 10 days Registered & Parcel mail - 30 days
What shipment are prohibited ?
My shipment is held in customs in Oman, what do I do?
What governement services do you provide?
Ministry of Housing and Urban Planning Ministry of Commerce, Industry and Investment Promotion. Oman Chamber of Commerce and Industry Pension Fund -Government Mail Transfer Contracts
What documents are required for housing services?
Renewal of Planning sketch : A copy of the title / A copy of the survey drawing / A copy of valid ID card or passport/ fill out the form. Extending : Request for Land Plot: A copy of valid ID card or passport Releasing of a real estate mortgage:Letter of letter from the current authority to release the mortgage/The original ownership statement In the case of the Proxy is applicant/ a copy of the legal agency stating (the request to release the mortgage of the property). Issuing Ownership Statement – Lost: The applicant must submit the application after Thirty (30) days from the advertisement in the local newspapers/The Krooki should be updated if necessary.Copy of newspaper article/A valid original ID card/Original declaration of loss of ownership in exchange for lost/A copy of the identity card and the legal power of attorney in case there is an agent with (mentioning a replacement title deed in the power of attorney) Dividing, extending, merging and shaping plots : A copy of valid ID card or passport/A copy of the title / A copy of the survey drawing Use of agricultural land: copy of the title / A copy of the survey drawing
How do I provide feedback or raise a complaint?
To raise an inquiry/ complaint/ suggestion or feedback, simply visit:https://omanpost.om/en/sample-page/ and use our contact page to reach us.
What is the refund process ?
Refund process depends on the terms & conditions of the service. Kindly visit our webiste https://omanpost.om/en/sample-page
What do I do if I receive a damged / wrong or missing shipment?
Please fill out the form at https://omanpost.om/en/contact/ with all the details and the customer service team will respond to you within a maximum of two working days
My shipment is taking longer than usual to arrive ? What should I do?
Kindly contact the seller to check the update of your package , please request the seller to provide you the tracking number once it arrives Oman.